Returns

We do not accept returns on personalised items except in the rare cases where the item is materially flawed or there has been an error in personalising e.g. typos on our behalf.​

Refunds are issued via the original payment method.   

We want you to be satisfied with your purchase from us, should you have any queries when you receive your order please do not hesitate to contact us via email: info@rainbowcrescent.ie, we always welcome your feedback.

Returns by post (refund only of non-custom orders): We do not allow return by post for exchange. Customers that wish to return an online purchase for a refund should post the item(s) and the dispatch note back to us within 28 days of purchase - details of where to send your return will be included with your order. We recommend using a tracked postal service and retaining proof of postage for your records.